Steppers SquadSupport
Support
Need help getting set up, joining a squad, or something looks wrong? Start here, then write if you still need a hand.
Contact
Email se@orangeman.dev. Include your iOS version and a short description of what you see. We read every message; reply times vary.
Before you start
- iCloud — Sign into iCloud on the device (Settings → [your name] → iCloud). The app syncs squads and steps through CloudKit; without iCloud it cannot work fully.
- Health — Allow Steppers Squad to read Steps when asked. The app only reads step count; it does not write to Health.
- iPhone — This version is iPhone only.
Create or join a squad
- Open the Squads tab.
- Create a squad, or choose Join and enter the invite code a friend shared.
- Invite links look like
https://se.orangeman.dev/steppers-squad/join/CODE. With the app installed they open Join prefilled; otherwise this site shows the code so you can type it after installing.
Common issues
- Steps look wrong or zero — Check Health permissions for Steppers Squad, and that the phone (or Watch) is recording steps.
- Can’t create or join — Confirm iCloud is signed in and has network access. Try again after a moment; CloudKit can lag briefly.
- Squad disappeared — If the owner left, the squad is deleted for everyone. That is expected.
Privacy
How we handle Health and CloudKit data is on thePrivacy Policy page.